Forensic acquisitions can be enormous — a single device extraction may run to tens or hundreds of gigabytes. These tips help large uploads complete reliably and as quickly as your connection allows.
Before you upload
- Check your available bandwidth. Upload speed is usually the limiting factor. On a typical connection, a large extraction may take some time — plan accordingly.
- Use a wired connection when possible. Wired networks are more stable than Wi-Fi for long transfers.
- Confirm the archive is intact. A corrupt or partial archive will fail validation; verify it before starting.
During the upload
- Don't close the session prematurely. Let the upload run to completion.
- Avoid competing transfers. Other large downloads or uploads on the same connection will slow things down.
- Watch the status. The platform reports progress so you can confirm the transfer is advancing.
After the upload
Once the upload finishes, processing happens in the background:
- Large acquisitions are parsed, hashed, and indexed automatically.
- You'll see the acquisition's status update as processing completes.
- You don't need to keep the page open during background processing.
If an upload struggles
- Retry on a better connection if your network is unstable.
- Split very large collections into multiple acquisitions where it makes sense.
- Contact support at 1 (213) 375-8000 if a specific upload repeatedly fails — we can help diagnose the issue.
The platform is built to handle large forensic datasets; most upload problems come down to network conditions on the sending side, which the tips above address directly.